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FOSTER THE CITY PRIVACY POLICY
Last Updated: [October 31, 2023]
This Privacy Policy describes how Foster the City (“Foster the City,” “we,” or “us”) collects, uses, discloses and otherwise processes information about you. This Privacy Policy applies to information we collect when you access or use our websites, mobile applications, and other online products and services (collectively, our “Services”), or when you otherwise interact with us, such as on social media or when you attend our in-person events and programming.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Collection of Information
Use of Information
Analytics
Disclosures of Information
Children
Data Retention
Your Choices
Contact Us
The information we collect about you depends on how you interact with us or use our Services. In this section, we describe the categories of information we collect and the sources of this information.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information directly from you when you [create an account, fill out a form, submit or post content through our Services, make a donation, communicate with us via third-party platforms, request support, attend an interest meeting, or otherwise communicate with us]. The types of information that we collect include [your name, email address, postal address, phone number, age, photos and videos that you post to the Services, your geographic region], and any other information you choose to provide, such as your religious affiliation. We also collect information about which partner church you attend. If you make a donation, we work with a third-party payment processor to collect and process your payment information.
Information We Collect Automatically
We automatically collect certain information about your interactions with us or our Services, including:
Transactional Information: When you make a donation, we collect information about the transaction, such as the donation amount and the date and location of the transaction.
Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
Customer Service Records: If you contact customer service by phone, we may monitor and retain information detailing those conversations, including for training purposes.
Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies, pixels, and SDKs, to collect information about your interactions with the Services. These technologies help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. For more information about the cookies and other tracking technologies we use, and the choices available to you, see the Your Choices section below.
Information We Collect from Other Sources
We obtain information from other sources. For example, we may collect information from partner churches, child welfare agencies, and foster family agencies, such as confirmation of whether you have successfully completed Sexual Abuse Awareness Training.
Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are interested in certain programming or volunteer opportunities based on your browsing behavior and past programming engagement.
We use the information we collect to provide, maintain, and improve our Services and programming, such as to inspire and equip partner churches, support friends, and foster families to provide safe and loving homes for children in foster care. We also use the information we collect to:
Personalize your experience with us;
Administer your account, send you technical notices, updates, security alerts, support and administrative messages, to respond to your comments, questions and customer service requests;
Communicate with you about products, services, and events offered by Foster the City and others and provide news and information that we think will interest you (see the Communications Preferences subsection below for information about how to opt out of these communications at any time);
Monitor and analyze trends, usage, and activities in connection with our programming and Services;
Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Foster the City and others; and
Comply with our legal and financial obligations.
We engage others to provide analytics services. These entities may use cookies, web beacons, SDKs, device identifiers, and other technologies to collect information about your use of our Services and other websites and mobile apps, including your IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information is used to analyze and track data, determine the popularity of certain content, and better understand your activity.
In certain circumstances, we disclose (or permit others to directly collect) information about you. We disclose personal information in the following ways or as otherwise described in this Privacy Policy:
We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with [web hosting, processing transactions, financing, fraud prevention, and analytics].
If you post content on our Services, then other users of our Services will be able to see this information.
We disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
We disclose personal information if we believe that your actions are inconsistent with our terms of service or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Foster the City, our volunteers, the public, or others.
We disclose personal information to our legal, financial, insurance and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
Personal information is disclosed between and among Foster the City and our affiliated entities.
We disclose personal information when we have your consent, or you direct us to do so.
We also disclose aggregated or de-identified information that cannot reasonably be used to identify you.
We store personal data associated with your account for as long as your account remains active. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.
The Services are designed for users who are at least 18 years of age. We do not knowingly allow children under 18 years old to provide any personal information to us. If you are a parent who believes that your child has submitted personal information to us, you may contact us via email at support@fosterthecity.org.
Your Account
You can contact us at any time if you wish to correct or delete the information we collect and store about you. You can do so by contacting us at support@fosterthecity.org or 669-266-2728.
Cookies and Similar Tracking Technologies
Foster the City uses cookies and similar tracking technologies to analyze visits to and use of our Services. Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
Communications Preferences
You may opt out of receiving promotional emails from Foster the City by following the instructions in those communications or by contacting us at info@fosterthecity.org. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications
With your permission, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
If you have any questions about this Privacy Policy, please contact us at support@fosterthecity.org.
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