How to report an incident as a mandated or permissive reporter

“Speak up for those who cannot speak for themselves, for the rights of all who are destitute”

– Proverbs 31:8

Thank you for caring for these children and teens by honoring what God has asked us to do, to speak up for those who may not have the ability, resources, or confidence to speak up for themselves. You are defending the most vulnerable when you report incidents of abuse or neglect.  

What is a mandated reporter?

Mandated reporters are individuals who are mandated by law to report known or suspected child maltreatment. Mandated reporters are required by the states of California and Nevada to report any known or suspected instances of child abuse or neglect to the county child welfare department or to a local law enforcement agency (local police/sheriff’s department).

Who in FTC is required to report:

Foster the City staff, team members, Foster Families, and Advocates are mandated reporters in the states of California and Nevada. In our ministry, Support Friends, Team Leads and childcare volunteers are also trained to report and have the option to report with their Advocate (but do not need to as they can report on their own). Anyone and everyone can and is encouraged to report incidents of child maltreatment as all adults are permissive reporters.  

What should be reported? 

Any incident that gives reasonable suspicion to child maltreatment such as, but not limited to, physical abuse, sexual abuse (including grooming tactics), emotional abuse, or neglect.

 “Reasonable suspicion” does not require certainty that child abuse or neglect has occurred nor does it require a specific medical indication of child abuse or neglect; any “reasonable suspicion” is sufficient.

How do I report an incident?

When there’s reasonable suspicion of child maltreatment:

1. The first step is to call your local welfare department or local law enforcement right away (Numbers are listed below)

2. The second step is to submit a written report within 36 hours of reporting the incident or cause for reasonable suspicion. This report needs to be submitted by fax, or it may be sent by electronic submission, if a secure system has been made available for that purpose in your county. You can ask if electronic submission is an option when you make the initial report call. While faxing may not be convenient, you can use the Fax from iPhone App or Fax from Android App

  • Click here for California’s written report for mandated reporters
  • Click here for Nevada’s written report for mandated reporters

Visit the FAQ section on the bottom of this page if you have more questions or want to know what happens after a report is made.

Bay Area Child Abuse Reporting County Hotlines:

Non Mandated reporters, call 1-800-540-4000

Alameda County –  (510) 259-1800

Contra Costa County – (877) 881-1116

San Francisco County – (800) 856-5553

San Mateo County – (650) 595-7922

Santa Clara County – (833) 722-5437

Santa Cruz County – (831) 454-2273

Solano County – (800)-544-8696

Sonoma County – (707) 565-4351

Marin County – (415) 473-7153

Napa County – (800) 464-4216

SoCal Child Abuse Reporting County Hotlines:

Non Mandated reporters, call 1-800-540-4000

Orange County – 714-940-1000 or 800-207-4464

Los Angeles County – (800) 540-4000 

San Diego County – (858) 560-2191 

 

 

Northern Nevada Abuse Reporting County Hotlines:

Elko County – (833) 571-1041

Washoe County – (833) 900-SAFE (7233)

As a staff, team member, or volunteer in Foster the City, we ask that you take an additional step to let us know when you have filed a report. We want to honor our relationship with our churches and be able to remove the people who were suspected of child maltreatment until the matter has been dismissed by the authorities.  

Have something you would like to share with us that was not abuse, grooming, etc? Feel free to email info@fosterthecity.org Please note, if you share something that we believe warrants official reporting, we will ask you to report the event or incident immediately. 

Frequently Asked Questions

These FAQs have been pulled from two sources: 1) California Mandated Reporter Training. You can visit the website here if you would like to learn more. And 2) Washoe County Human Services Agency. You can visit the website here if you would like to learn more.

I am a Support Friend or Support Friend Team Lead, am I a mandated or permissive reporter?

According to CA and NV law, you are a permissive reporter. In the Foster the City Ministry, we expect and require Support Friends and Team Leads to report an incident of suspected child maltreatment. You have the option to co-report with your Advocate for it to be qualified as a mandated report. The state laws summarized: volunteers of public or private organizations whose duties require direct contact with and supervision of children are not mandated reporters but are encouraged to obtain training in the identification and reporting of child abuse and neglect and are further encouraged to report known or suspected instances of child abuse or neglect to the local welfare department.

Can I report the abuse or neglect anonymously?

No. Mandated reporters must identify themselves to the county child welfare department when making child abuse or neglect reports. However, persons who are not legally mandated may make anonymous reports.

Who will know that I made the child abuse or neglect report?

The law enforcement officer and/or county child welfare worker investigating the case will have your name in order to contact you about the report. Other professionals involved in the case, such as detectives, and attorneys will have access to your name as well. However, your identity cannot be disclosed to the family or anyone else not directly involved in the investigation of the case. If your case results in a trial and you are required to testify, your identity may be revealed in court.

 
If I tell Foster the City, an Advocate, or Advocate Coach about my concerns of abuse or neglect, have I met the obligation for mandated reporting?

No. Telling Foster the City, an Advocate, or Advocate Coach does not meet the mandated reporting requirement. If an incident or suspected child maltreatment is shared with one of the previously listed people, a decision can be made that they will complete and submit the report to the county child welfare department or law enforcement agency. One report from them is sufficient. This is encouraged for anyone who is a permissive reporter as they can be a co-mandated reporter when they allow a mandated report to report on their behalf. 

What if someone tells me not to report my concerns because they are not sufficient? Or what if someone tries to encourage me to not report a suspicion?

You must still make a report to the county child welfare department or local law enforcement. If someone disagrees with your concern, you must still report.

What questions will I be asked when I report?

These are general questions that you can expect to be asked, but do not let lack of information be a reason to not report. 

 

In California:

  • What type of abuse has occurred?
  • Who or what caused the abuse?
  • Most importantly, is the child still in a dangerous situation or in need of medical care?


In Nevada:

  • Name, child, address, age and sex of the child
  • Name and address of parents or other person responsible for care
  • Nature and extent of the abuse or neglect of the child
  • Evidence of any previously known or suspected abuse
  • The name, address and relationship, if known, of the person suspected of the abuse
What happens after the report is filed?

After a report is filed, the county child welfare department or local law enforcement agency investigates the allegations. These agencies are also required to cross report suspected child abuse or neglect cases to each other. The county child welfare department or law enforcement agency investigation will result in one of three outcomes.

  1. Unfounded report – the report is false, or does not involve abuse, such as an accidental injury
  2. Substantiated report – it is determined that child abuse has occurred
  3. Inconclusive report – there is insufficient evidence to determine whether or not abuse has occurred

Only substantiated reports of child abuse and severe neglect must be forwarded to the Department of Justice. The county child welfare department will determine if children need to be removed from the home or if services need to be offered to the parents or caregivers. Law enforcement agencies may also pursue criminal prosecution.

Nevada law allows a CPS social worker to interview a child about allegations of abuse or neglect without the permission and outside the presence of the parent or guardian.

If the incident I report turns out not to be the result of abuse or neglect, can I be sued?

For mandated reporters, Penal Code 11172(a) provides absolute immunity from state criminal or civil liability for reporting as required. This immunity applies even if the mandated reporter acquired the knowledge or reasonable suspicion of abuse or neglect outside of his or her professional capacity or scope of employment. However, mandated reporters will only have immunity under federal claims if the report was made in good faith. If you’re a permissive reporter, you can report this with a mandated reporter (one report made by the mandated reporter). 

What happens if I am concerned about abuse or neglect and I do not make a report?

Legally mandated reporters can be criminally liable for failing to report suspected abuse or neglect. The penalty for this misdemeanor is up to six months in jail and/or up to a $1,000 fine. Mandated reporters can also be subject to a civil lawsuit, and found liable for damages, especially if the child-victim or another child is further victimized because of the failure to report.